Privacy Policy

1. Introduction

Relevance ("Relevance", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our outbound sales and GTM services.

2. Information We Collect

• Information You Provide: Contact details (name, email, phone number), company information, business goals, and any data you share with us for lead generation and outreach purposes.
• Publicly Available Data: We may collect publicly available business-related information from sources such as LinkedIn, company websites, and industry directories.
• Automatically Collected Data: IP addresses, device type, browsing behavior, and interaction with our emails (e.g., open rates, reply rates) using tracking technologies.

3. How We Use Your Information

• Deliver, maintain, and improve our services.
• Contact you regarding relevant B2B opportunities and campaigns.
• Track and analyze outbound sales effectiveness.
• Ensure compliance with legal and regulatory obligations.

4. Legal Basis for Processing

• Legitimate Interest: We conduct B2B outreach based on publicly available information and the business relevance of our services.
• Consent: If required by law, we will seek explicit consent before sending marketing communications.
• Compliance with Legal Obligations: If necessary to comply with regulatory and legal requirements.

5. Data Sharing and Third Parties

We do not sell or trade personal data. However, we may share data with:

• Third-party service providers (e.g., CRM systems, email automation tools) to facilitate our services.
• Legal authorities, when required by law.

6. Cookies and Tracking Technologies

We use cookies and tracking pixels to monitor website usage and email interactions. You can adjust your browser settings to disable cookies, though this may affect functionality.

7. Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

8. Your Rights (GDPR & CCPA)

You have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent (if applicable).
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at panos@relevanceai.io.

9. Data Retention

We retain personal data as long as necessary for business purposes or legal compliance.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

11. Contact Us

If you have any questions, contact us at panos@relevanceai.io.